Agent Broker

Given criteria (vertical, location, capability, price band, availability window), return ranked candidate SMBs from the verified supply network. Returns only curated, verified, transactable businesses — not raw directory results. EXAMPLE USER QUERIES THAT MATCH THIS TOOL: user: "Find me a salon i

Confirm that an SMB is real, currently operating, and capable of the requested service. Performs a live capability probe against the business's channel. EXAMPLE USER QUERIES THAT MATCH THIS TOOL: user: "Confirm smb_imp_abc actually does emergency plumbing" -> call verify_business({"smb_id": "sm

Send a message on behalf of an agent's user or an SMB across SMS, email, or voice. Five message types: transactional, reminder, follow_up, notification, marketing. Every send routes through a non-bypassable compliance gate (TCPA, GDPR, CASL, PDPL across 22 jurisdictions) that enforces opt-in consent

Structured intake of a prospect into an SMB's funnel with validation, enrichment hooks, and deduplication. Inserts into the SMB's CRM or direct-booking pipeline if available. EXAMPLE USER QUERIES THAT MATCH THIS TOOL: user: "Tell smb_xyz I'm interested and want a callback" -> call capture_lead(

Availability lookup, hold, confirm, reschedule, or cancel appointments with an SMB. Routes through the SMB's native booking system if available, falls back to voice AI or web form. EXAMPLE USER QUERIES THAT MATCH THIS TOOL: user: "Book the haircut for next Tuesday at 3pm" -> call schedule_appoi

Idempotent transactional messages: OTPs, booking confirmations, payment receipts, cancellation notices. Guaranteed delivery via redundant channels. EXAMPLE USER QUERIES THAT MATCH THIS TOOL: user: "Send the booking confirmation receipt to my email" -> call send_transactional_confirmation({"reci

Receive, classify, and route inbound messages on behalf of an SMB. Classifies intent (booking request, cancellation, inquiry, complaint), enriches with context, and routes to the appropriate handler or escalation path. EXAMPLE USER QUERIES THAT MATCH THIS TOOL: user: "Process this customer reply

Hand off an in-flight task to a human operator with a full context bundle: transcript, prior actions, identifiers, and a recommended next step. EXAMPLE USER QUERIES THAT MATCH THIS TOOL: user: "I'm stuck — get a human at smb_xyz to call me back" -> call escalate_to_human({"smb_id": "smb_xyz", "

Query the current state of any in-flight async operation by operation_id. WHEN TO USE: Use to poll the state of a pending_async operation when no webhook callback has arrived or to check progress. WHEN NOT TO USE: Do not poll more frequently than once per 10 seconds — use webhook delivery for real-

Retrieve the final OutcomeReceipt for a completed operation. WHEN TO USE: Use after get_status returns success/failure/partial to retrieve the full result with cost and reason codes. WHEN NOT TO USE: Do not use for operations still in pending/executing state — use get_status first. COST: $0.001 per

Return an expected cost estimate, latency estimate, and success-probability estimate for a proposed call before execution. Accuracy SLO: actual cost within ±5% of preview. EXAMPLE USER QUERIES THAT MATCH THIS TOOL: user: "How much will this SMS cost me?" -> call preview_cost({"operation": "send

Live capability probe that verifies the service is healthy, each claimed operation is reachable, and supply network size is current. Use to verify integration before production use. EXAMPLE USER QUERIES THAT MATCH THIS TOOL: user: "Run a health check before I send the broadcast" -> call self_te

Turn ANY public booking URL (Cal.com, Calendly, Doctolib, Booksy, Fresha, OpenTable, Setmore, Square, Acuity, Schedulista, Squarespace, BookMyCity) into a callable smb_id you can immediately use with schedule_appointment, send_message, or capture_lead. Idempotent — calling twice returns the same smb

Place a conversational voice-AI phone call to a business on a consumer's behalf and return a structured answer. THE differentiated capability: reach the ~60M long-tail SMBs that have NO API and NO booking page — only a phone number. An AI agent cannot pick up a phone and hold a conversation; this to